jl7 hot Privacy Policy

1. Who We Are

jl7 hot ("we," "us," "our," "the Platform") operates the online gaming platform accessible at jl7hot.org, offering live casino games, slots, bingo, Teen Patti Joker, and related gaming services to registered players in the Philippines. For the purposes of this Privacy Policy, jl7 hot acts as the Personal Information Controller in respect of the personal data you provide to us.

If you have any questions or concerns about how your personal data is handled, please contact our Data Privacy Officer using the details provided in Section 13 of this policy.

2. Information We Collect

jl7 hot collects personal information from you in the following ways:

Information you provide directly:

• Registration data: Full name, date of birth, gender, nationality, residential address, email address, and mobile number.
• Identity verification (KYC) documents: Government-issued ID (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence), proof of address, and selfie photographs where required.
• Financial information: GCash account details, Maya account details, bank account numbers (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details used for deposits and withdrawals.
• Communications: Messages, complaints, and feedback submitted via live chat, email, or support tickets.

Information collected automatically:

• Device and technical data: IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone.
• Usage data: Pages visited, games played, session duration, bet history, win/loss records, bonus usage, and navigation patterns within the platform.
• Cookies and similar technologies: See Section 5 for full details.

Information from third parties:

• Identity verification and fraud-screening results from third-party KYC service providers.
• Payment confirmation data from e-wallet and banking partners.
• Responsible gaming data from self-exclusion registries where applicable.

3. How We Use Your Information

jl7 hot uses your personal information for the following purposes:

Purpose	Examples
Account management	Creating and maintaining your player account; verifying your identity; processing login and security requests.
Service delivery	Enabling you to play games, claim bonuses, make deposits, and request withdrawals.
Legal & regulatory compliance	KYC verification; anti-money laundering (AML) checks; age verification (21+); reporting obligations to relevant Philippine authorities.
Fraud prevention & security	Detecting and preventing fraudulent activity, multiple accounts, and unauthorised access.
Customer support	Responding to your queries, complaints, and support requests.
Responsible gaming	Monitoring gaming patterns; enforcing deposit limits, loss limits, and self-exclusion requests; identifying at-risk players.
Marketing & promotions	Sending you relevant offers, bonuses, and platform updates — only where you have consented or where permitted by law.
Platform improvement	Analysing usage data to improve game offerings, website performance, and user experience.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), jl7 hot processes your personal information on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to upon registration (e.g., account creation, payment processing, game delivery).
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and gaming regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent: Processing for direct marketing communications, where you have provided explicit consent. You may withdraw consent at any time by contacting us or updating your communication preferences in your account settings.

5. Cookies & Tracking Technologies

jl7 hot uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit our website.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the platform to function. These cannot be disabled. Examples include session authentication cookies and security tokens.
• Functional cookies: Remember your preferences (e.g., language, game settings) to personalise your experience.
• Analytics cookies: Collect anonymised data about how players use the platform to help us improve performance and content.
• Marketing cookies: Used to deliver relevant promotional content. Only activated where you have provided consent.

You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the jl7 hot platform.

6. Sharing Your Information

jl7 hot does not sell your personal information to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Identity verification providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory obligations.
• Payment processors: E-wallet providers (GCash, Maya) and banking partners used to process your deposits and withdrawals.
• Game software providers: Licensed game studios whose titles are available on jl7 hot. These providers may receive anonymised gameplay data for technical and regulatory purposes.
• Regulatory authorities: Philippine government agencies and gaming regulators, where disclosure is required by law or court order.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection vendors who process data on our behalf under strict contractual obligations.
• Professional advisers: Legal, accounting, and auditing firms, subject to professional confidentiality obligations.

All third-party service providers engaged by jl7 hot are required to implement appropriate technical and organisational measures to protect your personal data and to process it only in accordance with our instructions.

7. Data Retention

jl7 hot retains your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. Specific retention periods include:

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AML and gaming regulatory requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC documents: Retained for a minimum of five (5) years after the end of the business relationship.
• Support communications: Retained for up to three (3) years from the date of the communication.
• Marketing consent records: Retained until consent is withdrawn, plus a reasonable period thereafter for compliance purposes.

When personal data is no longer required, jl7 hot will securely delete or anonymise it in accordance with our data disposal procedures.

8. Data Security

jl7 hot implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments.
• Two-factor authentication (2FA) options for player accounts.
• Continuous monitoring for suspicious activity and potential data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl7 hot will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of RA 10173 and its implementing rules.

9. Your Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by jl7 hot:

• Right to be informed: The right to know what personal data we collect and how we use it — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer using the details in Section 13. We will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.

10. Children's Privacy

jl7 hot is strictly an adult gaming platform. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a person under 21 has provided us with personal information, we will take immediate steps to delete that information and close the associated account.

If you are a parent or guardian and believe your child has registered on jl7 hot, please contact us immediately at the details provided in Section 13.

11. Third-Party Links

The jl7 hot platform may contain references to third-party services (such as payment providers). This Privacy Policy applies solely to information collected by jl7 hot. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use in connection with your jl7 hot account.

12. Changes to This Policy

jl7 hot reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or in-platform notification and update the "Last Updated" date at the top of this page.

Your continued use of the jl7 hot platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the jl7 hot Data Privacy Officer:

• Email: [email protected]
• Live Chat: Available 24/7 from your account dashboard

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights under RA 10173 have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.